FAQ
Most frequently asked question we get
We offer:
A 72-hour trial
A 6-month subscription (most popular)
A 12-month subscription
Each subscription gives you monthly access to styling tips, trend updates, and fashion hacks – for men, women, and children. You’ll also discover eco-friendly online and offline stores offering exclusive discounts.
For larger purchases, we connect you directly with trusted, sustainable factories in China. And through the Style Report, you’ll get access to subscription-based product deals, such as monthly basics like underwear, eco-friendly T-shirts, printed socks, and more.
Yes! You can pause your subscription at any time. Simply email us with the pause duration, along with the last 5 digits of your IBAN and your registered email address.
We love the enthusiasm! While we don’t offer referral discounts at the moment, our pricing is already competitive and designed to offer great value.
You can cancel anytime by logging into your account, going to the “Billing” or “Subscription” section, and selecting “Cancel Subscription.”
Your subscription will remain active until the end of the current billing cycle, and you won’t be charged again. Please cancel at least 24 hours before your next billing date to avoid renewal.
Our content is designed for adults, but we do include fashion tips and resources for children’s fashion. The service must be registered and managed by an adult.
Cancelling Your Subscription
Once canceled, your subscription will remain active until the end of the current billing period. You will not be charged again, and access to the service will automatically expire at the end of the term. To avoid renewal, make sure you cancel at least 24 hours before your next billing date.
Refunds may be available if the cancellation occurs within 14 days of the original purchase and you have not actively used the service. If you have accessed premium content or failed to disable auto-renewal before the next billing cycle, a refund may not be granted. Please review our full Cancellation & Refund Policy for details.
To request a refund, please contact our support team via email with your account details, date of payment, and reason for the refund. Our team will review your request and respond within a few business days. All eligible refunds will be processed using the original payment method.
Legal & Company Information
We collect only the data necessary to provide our service — typically your name, email address, payment information, and account activity. This allows us to manage your subscription, send updates, and improve your experience.
Your privacy is important. We use secure encryption protocols and trusted third-party processors to store and handle your data safely, in accordance with applicable data protection laws.
Yes, you have the right to access, update, or request deletion of your personal data at any time. Just reach out via the contact form, and we’ll assist you promptly in line with GDPR or other applicable regulations.
Subscriptions are billed in advance and renew automatically on a monthly or term basis. To avoid renewal, cancellations must be made at least 24 hours before the next billing cycle.
If you have a concern or complaint, we encourage you to contact us directly through the contact form. We’ll do our best to resolve the issue quickly and fairly.
We believe in transparency, accessibility, and sustainability. Our goal is to make style simpler and more responsible through honest communication, fair pricing, and eco-conscious sourcing.
Yes, we use trusted third-party tools and cookies to enhance user experience, analyze site performance, and offer relevant content. You can manage cookie preferences through your browser settings at any time.
