Terms & Conditions
In these Terms and Conditions, you’ll find all the important details about using our website and services
In these Terms and Conditions, you’ll find all the important details about using our website and services — including subscription terms, user responsibilities, billing policies, cancellation rights, and data usage. By accessing our platform, you agree to these terms. We recommend reviewing them carefully to understand how we work and what you can expect.
Published on November 10, 2024
1. Scope of Application
These terms and conditions apply to all use of this website, any subscription or purchase made through it, and any interaction with the services offered. By accessing the website or completing a subscription, you agree to these terms in full.
2. Subscription Services
The website offers access to fashion-related services via subscription, such as monthly styling reports, trend updates, fashion insights, and exclusive deals. Subscriptions are billed in advance and renew automatically unless cancelled on time.
3. Trial Periods
Some plans may begin with a trial period. Once the trial expires, the plan automatically converts to a paid subscription unless cancelled prior to the end of the trial.
4. Subscription Cancellation
Subscriptions can be cancelled at any time. To avoid being charged for the next billing cycle, cancellations must be submitted at least 24 hours before renewal. Once cancelled, access remains active until the end of the current paid period.
Cancellations can be submitted through the user’s account or, in some cases, via a cancellation form on the website. After submission, users will receive a confirmation email. Cancellation is only complete once the confirmation is clicked.
5. Refund Policy
Refunds are not provided for partially used billing cycles, digital content already received, or in cases where cancellation occurs after the renewal deadline. However, users who believe they were charged in error or have a legitimate claim may submit a refund request through the contact form within 14 days of the charge.
Each refund request will be reviewed individually. If approved, the refund will be processed via the original payment method within 7 to 10 business days.
6. Payment Terms
All payments are made in advance via the selected payment method. In case of payment failure, access to services may be temporarily suspended until the issue is resolved.
7. Pricing and Changes
All prices include applicable VAT unless otherwise stated. The service reserves the right to change pricing or modify subscription structures at any time. Subscribers will be notified in advance of any pricing adjustments.
8. Content of the Service
The subscription includes digital content such as fashion tips, seasonal insights, curated product suggestions, and discount offers. Some services may also include access to supplier information or physical product recommendations.
9. Data Privacy and Protection
Only data essential for service delivery is collected, such as your name, email address, and payment details. All personal data is handled securely and in accordance with applicable data protection laws, such as the GDPR.
10. Access and Availability
While we strive to provide uninterrupted access to our services, we cannot guarantee that the platform will always be available. Temporary outages may occur due to updates, technical issues, or external factors.
11. Intellectual Property
All content on the website, including but not limited to text, images, branding, and style reports, is protected by copyright and other intellectual property rights. Reproduction or distribution is not permitted without explicit written permission.
12. User Responsibilities
Users are responsible for keeping their login credentials secure and maintaining accurate personal and billing information. Misuse of the platform may lead to suspension or termination of access.
13. Termination of Access
The service reserves the right to suspend or terminate access without notice in cases of fraud, abuse, or violations of these terms. In such cases, no refunds will be issued.
14. Complaints
If you have a complaint, please submit it via the contact form on the website. We aim to respond to all complaints within 5 working days and will work to find a fair resolution where possible.
15. Cookies and Third-Party Tools
This website uses cookies and third-party tools to enhance functionality, analyze traffic, and improve user experience. Users can control or disable cookies through their browser settings.
16. Changes to the Terms
These terms may be updated at any time. The most recent version is always available on the website. Users will be notified of significant changes where required.
17. Governing Law
These terms are governed by the laws of the country from which the service is operated. In the event of a legal dispute, the courts of that jurisdiction will have exclusive authority.
The most frequently asked questions related to legal pages
Yes, you can cancel your subscription at any time by submitting the cancellation form. Once cancelled, your subscription remains active until the end of your current billing period. Refunds are not issued for any remaining time after cancellation unless there was a proven technical error or double charge. All cancellations must be confirmed via email to be final.
We take your privacy seriously. Your data is encrypted during transmission and stored securely. Only authorized staff have access to your information, and we never share or sell personal data to third parties without explicit consent, except when legally required. We follow standard data protection practices in line with GDPR and similar regulations.
If you have a complaint, please use the official contact form and clearly mark your message as a “Complaint”. We will acknowledge receipt within 3 working days and aim to fully respond within 10 working days. If you are unsatisfied with the response, an internal review process is available.
If a physical product is received through one of our subscription deals (e.g., monthly essentials), we act solely as the curator — the transaction is with the third-party brand. You must follow that supplier’s return/refund policy. However, we assist with disputes if reported to us within 7 days of delivery.
