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Most frequently asked question we get by email
Your account is activated immediately after your payment is successfully processed.
Yes! Just email us the pause duration along with the last 5 digits of your IBAN and your registered email address.
We love the support! While we don’t offer referral discounts right now, our subscriptions are already competitively priced.
We appreciate the gesture! At this time, each user must register individually to ensure proper setup and payment compliance.
You can cancel your subscription at any time by logging into your account, navigating to the “Billing” or “Subscription” section, and selecting the “Cancel Subscription” option. Follow the prompts to confirm your cancellation. You will receive a confirmation email once the process is completed.
Once canceled, your subscription will remain active until the end of the current billing period. You will not be charged again, and access to the service will automatically expire at the end of the term. To avoid renewal, make sure you cancel at least 24 hours before your next billing date.
No. Our services are not intended for individuals under the age of 21. We do not knowingly collect data from minors.
